In a time when I’m aggravated at Insight, Verizon cheers me so…
Part of my reluctance to change carriers for phone and internet service is the whole “devil you know” dilemma. I’ve never really considered Verizon a viable option for my needs, and I know very few people in the area that are on Verizon.
Verizon plays fast and loose with the wrong 1,200 e-mail addresses is an almost juvenile example of Verizon’s customer service failings… just a mere mass e-mail with a cc: version bcc: used for the mailing list, plus some exchange server glitches. There’s also the equally juvenile Run-amok Verizon robo-caller torments 1,400 customers incident.
When I think Verizon, I think of: Verizon CEO thinks it’s unreasonable to expect your cellphone to work at home or Verizon doesn’t know dollars from cents… Oh yeah, and 792 Octillion Dollars.
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