What’s Your “Web Service Tanked” Contingency Plan? | Social Media Explorer. I commented on this on the site as well. My key concern is not the service going down, but being at the whim of a “free” service that may decide to automate some processes like abuse handling. I’m still reliant on external hosting, but I am in control of recovering my content if backed up properly.
I was severely burned by a round of Blogspot automated spammer purging. I was writing a simple blog, hosted by Blogspot, to track my progress toward a certain running goal. I created a decent amount of content which linked back to my running logs. Somehow, I was locked out of my site for several weeks–with no access to my own content, under suspicion of being a spam blog. It took multiple tries through several channels with Google to get my blog released.
That was the nail in the coffin for Blogspot hosted blogs for me. For a time, I continued to use Blogger for FTP-based blogs, but service outages and lack of functionality finally got to me.
There was enough pain for me in a completely non-critical application that I can’t fathom SaaS without a contingency and a stringent SLA for the SaaS application. This experience has made me aware of the inherent risk in relying on a third party (especially if through a free service) to meet your software needs.
2008 I.T. Industry Graveyard – Slide 3… The IT department. I don’t know about this. This prediction is along the same lines as the prediction of the death of the desktop computer 10 years ago and the “this time it’s different” about the dot-com boom, the housing market, or [insert your future prediction here]. Until the barriers to replacing the legacy systems are met, someone will always be making the connections to the old data through SOA, or worse yet, changing the old applications for minor changes in the business environment.