Just used Norton Ghost to upgrade/replace a hard drive that was in the early stages of failing–it had had a few intermittent blue screen/reboots:
This was a HP Pavilion zv5000 laptop with a 60GB drive and XP Home.
Event Viewer showed several things of note around the reboot times:
Got a bug check: 0x0000007a (0xc03dd9a4, 0xc000000e, 0xf7669130, 0x0737e860)
The error is The device .DeviceIdeIdePort0, did not respond within the timeout period.
An error was detected on device DeviceHarddisk0D during a paging operation.
Ran the whole chkdsk /r and chkdsk /f bit. Found 4KB in bad sectors–but more importantly, I heard the tell-tale sound of a hard drive beginning to fail.
Miraculously, Ghost 12.0 was able to make a disk copy of the hard drive (and properly resize) to an 80 GB hard drive. The only catch left is that the “bad sector” flags are copied as well. Not a big deal in this case, but here’s a page with a resolution: The $BadClus metatfile.
Because of the failing drive, the copy operation for 10 GB of data (4500 RPM drive) took close to two hours. I’d imagine the faster hard drive in better condition would have a significantly better transfer rate.
Once the disk copy was finished, I swapped hard drives out and the new drive booted almost exactly as old. One glitch: XP Pro/2003 boot option was added as a second option, in addition to the valid XP Home boot. No problem… I just had to edit the boot.ini.